Returns & Exchanges
At OG Kicks, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all unworn, authentic sneakers and streetwear. Please ensure all original tags and security seals remain intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.
- 2.Secure Packaging
Place the items in their original designer box and pack them inside a sturdy shipping container to prevent damage during transit.
- 3.Shipping and Labeling
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our team verifies the condition and authenticity of the items, your refund will be processed to your original payment method within 5-7 business days.