Frequently Asked Questions
Everything you need to know about your next pair of heat.
Are all your sneakers authentic?
Yes, every pair sold on OG Kicks undergoes a rigorous multi-point inspection process by our expert authentication team to ensure 100% legitimacy.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 14-day return window for items in their original, unworn condition with all tags and security seals intact.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I know what size to order?
Sizing varies by brand. We provide a detailed size guide on each product page and include notes if a specific model runs small or large.
Do you buy or trade sneakers?
We do offer a buy-and-trade service at our physical locations. For online inquiries, please contact our consignment team via the 'Sell' page.